Buyer Protection

Welcome to Lukelady Buyer Protection. We want you to shop with confidence and worry less. Our Buyer Protection ensures that your purchases are covered in the event that you encounteWelcome to Lukelady Buyer Protection. We want you to shop with confidence and worry less. Our Buyer Protection ensures that your purchases are covered in the event that you encounter a problem.r a problem.

We have your back

Basic Buyer Protection ensures you will receive your item on time and as described. Here are our basic Guarantees.

Refund Guarantee:

If you didn't receive your product or it is significantly different from the description, we guarantee to refund your payment. You can read our Refund policy.

On-Time Delivery Guarantee:

We want to ensure that your purchase will arrive on time, therefore we provide a guarantee that products will be delivered by a set date. You can read our Shipping policy.

Extra Warranty:

We offer a 2-year guarantee on most products.

72 Hour Price Protection Program:

At Lukelady we work hard to ensure we can offer our customers high-quality products at the lowest possible price. If you purchase a Lukelady product and find that the price has dropped within 72 hours of paying the order, we will refund the difference - no questions asked. Simply contact our Customer Service team at our Support Center with the details. Please note that our 72 hours Price Protection Program does not apply to Flash Deal products.

Still have questions?

24/7 Customer ServiceOur customer service team is always ready to help.
Email: support@lukelady.com